Case study · Insurance technology

An insurance technology and business operations platform.

Built with MT Life & Wealth for agents and agencies: one place for the clients, the applications, the follow-ups and the people doing the work.

02 · Digital headquarters

The agency as a building.

Every function has a floor, and every floor opens the tools that belong to it. The structure below is the product's own: these are the levels it ships with.

8Executive
7AI Lab
6Sales Floor
5Follow-Up Center
4Operations
3Training
2Business & Finance
1Lobby
S1Systems
03 · CRM & operations

The floors people work on.

Sales, follow-ups and operations run from their own levels, each with the modules the building labels.

  • CRM
  • Applications
  • Appointments
  • Follow-Up Center
  • Production
  • Commissions
  • Reporting
04 · AI workforce

The levels above the floor.

The executive and AI levels hold the parts of the platform that watch, approve and assist the operation.

  • AI Workforce
  • Approval Center
  • Operations AI
  • Command Center
  • Human Network
  • Academy
  • Script Library
05 · Platform architecture

What it is built as.

One operating system

A single environment rather than a set of tools bolted together, so a record moves between floors instead of being retyped.

Private by default

The portal is reached by invitation from an organisation; nothing in it is public.

Bilingual

The product and its site are published in English and Spanish.

Its own domain

SEDE OS runs as its own product, at its own address, separate from Soratti's systems.

Built for agencies

Designed around how an insurance agency actually operates, not around a generic CRM template.

Design and engineering

Interface, interaction and front-end built by Soratti as part of the collaboration.

06 · The collaboration

Developed in collaboration with MT Life & Wealth.

SEDE OS belongs to that collaboration. Soratti's role is design and engineering — the product is not ours alone, and we do not present it as such.

No client, agent or policy data appears anywhere on this page.